Shop Management System Bridge
One bridge into the systems the shop already runs on, with glasses completion events writing back to the repair order.
Mitchell 1 / ProDemand
Repair info + SMS
ConnectedSync 40 seconds ago
Labor guide times, OEM procedures, RO write-back
RO-8823
CCC ONE
Collision estimating
ConnectedSync 2 minutes ago
Estimate lines, supplements, photo attach
RO-8822
CDK Global
Dealer management
ConnectedSync 18 seconds ago
RO open/close, labor ops, parts commit, tech clock
RO-8821
Reynolds & Reynolds
Dealer management
Action neededSync 6 hours ago
Credentials expired — re-authorize to resume RO write-back
Generic Webhooks
Custom integration
ConnectedSync Streaming
3 endpoints subscribed to ro.updated, glasses.flag, approval.received
Live Sync — Repair Orders & Labor Operations
Estimated versus actual hours, written back on glasses completion
| RO | System | Labor op | Est. hrs | Actual hrs | Status | Tech | Glasses completion trigger |
|---|---|---|---|---|---|---|---|
| RO-8821 | CDK Global | AT-114 Aftertreatment diagnostic scan | 1.2 | 1.00 | Complete | Marc | 6 min behind guide |
| AT-238 SCR inlet NOx sensor test | 1.6 | 1.90 | In Progress | ||||
| AT-402 DEF dosing valve R&R | 2.4 | 0.00 | Queued | ||||
| RO-8822 | CCC ONE | CL-021 Front end teardown & damage map | 2.0 | 2.60 | Complete | Dev | 84 min behind guide |
| SU-330 RF hub bearing assembly R&R | 2.3 | 3.10 | In Progress | ||||
| EX-118 Catalyst efficiency diagnosis | 1.0 | 0.00 | Queued | ||||
| RO-8823 | Mitchell 1 / ProDemand | EG-206 EGR valve R&R | 3.1 | 2.40 | Complete | Marc | 78 min ahead of guide |
| EG-311 EGR cooler pressure test | 1.8 | 1.20 | In Progress | ||||
| CO-090 Coolant system fill & bleed | 0.8 | 0.00 | Queued |